Privacy Policy
At Life Balance Clinical Psychology (23 652 694 294) we are committed to protecting your privacy as an online visitor of this website. We use the information we collect to maximise the services that we provide to you. Your privacy is very important to us, and we respect the confidentiality of the information provided by you. We adhere to the Australian Privacy Principles.
This website is owned and operated by Life Balance Clinical Psychology who will be referred to as “we”, “our” and “us” in this Privacy Policy. By using this site, you agree to our Privacy Policy which is set out on this website page. The privacy policy relates to the collection and use of personal information you may provide to us through your conduct on this website.
This Privacy Policy governs the manner in which your personal information, obtained through the website, will be dealt with. We reserve the right, at our discretion, to modify or remove portions of this Internet Privacy Policy at any time. Please note that this privacy policy exists in addition to any other terms or conditions applicable to this website. The Privacy Policy should be reviewed regularly so that you are updated on any changes. We welcome your comments and feedback. Any feedback on this Privacy Policy can be sent to hello@lifebalanceclinicalpsychology.com.au. Please note that we do not make any representations about third party websites that may be linked to the website.
Personal Information
Personal information includes any information or an opinion that identifies an individual, including but not limited to names, email addresses, addresses, phone numbers and other personally identifying information. Personal information about visitors to our site is collected only when knowingly and voluntarily submitted via our enquiries form, email, or any other format in which you knowingly enter your personal information. For example, we may need to collect such information to answer enquiries, respond to requests, provide information on services, or forward any requests or enquiries if required.
Use and Disclosure of Information
Personal information that visitors submit to our site is used only for the purpose for which it is submitted or for such other secondary purposes that are related to the primary purpose unless we disclose other uses in this Privacy Policy or at the time of collection.
The personal information is obtained in various way, including in consultations, by telephone and email, via this website, social medial channels, from third parties, and sometimes from publicly available sources. Please note we do not guarantee website links or policies of authorised third parties. Please also view our separate Social Media Policy.
Please note that copies of correspondence sent from the website, that may contain personal information, are stored as archives for record-keeping and back-up purposes only. If you wish to stop receiving mail/ information from us, you can unsubscribe at any time by contacting us in writing or using any unsubscribe links in our communications.
If an individual does not wish for their personal information to be collected in any of the ways anticipated in this Privacy Policy, Life Balance Clinical Psychology may not be in a position to provide services to that individual.
We do not use or disclose personal information for any purposes that is unrelated to the services we provide and that you would not reasonably expect (except with client consent). We have a duty to maintain confidentiality, including personal information. Apart from where you have consented or disclosure is necessary to achieve the purpose for which it was submitted, personal information may be disclosed in special situations where we have reason to believe that doing so is necessary to comply with a legal requirement, such as law, regulation, court order, subpoena or warrant, in the course of a legal proceeding or in response to a law enforcement agency request. Also, we may disclose personal information when we believe in good faith that the law requires disclosure. Additionally, your personal information may be disclosed to contractors to enable them to provide their services to us (for example, administrative staff who may require access to your personal information to enable you to continue to access our service).
Security
Whilst no data transmission over the internet can be guaranteed to be totally secure, we endeavour to protect any personal information we hold from misuse and/or loss, and to protect it from unauthorised access, modification and/or disclosure. We review and update our security measures considering current technologies. We aim to take all reasonable steps to protect the information transmitted to us or from our online products and services. Once we do receive your personal information, we will also make our best efforts to ensures its security on our systems.
Please also note that any of our employees or contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by us. However, we will not be held responsible for events arising from unauthorised access to your personal information.
Collecting Information for Users
If you use our website, we may utilise ‘cookies’ which enable us to monitor traffic patterns and to serve you more efficiently if you revisit the Life Balance Clinical Psychology website. In most cases, a cookie does not identify your internet service provider or computer. However, in some cases, cookies may collect and store personal information about you. We may also use permanent cookies to enable basic web traffic analysis using Google Analytics. This helps us prioritise enhancements to our website and increase its productivity.
Access to Information
We will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. If, at any time, you discover that information held about you is incorrect, you may contact us to have the information corrected.
Links to other sites
This website may contain links to other websites outside of our website. These links are intended for your convenience only. These linked sites are not under our control, and do not constitute sponsorship or endorsement or approval of these websites. We cannot accept responsibility for the conduct of companies linked to our website. Please be aware that we are not responsible for the privacy practices of such other websites. Before disclosing your personal information on any other website, we encourage you to examine the terms and conditions of using that website and its privacy statement. This privacy policy applies solely to information collected by this website.
Consent
By using our website, purchasing a product or service, you are agreeing to the terms of this Privacy Policy.
We reserve the right to modify our Privacy Policy as our business needs require. We will notify you of such changes (whether by direct communication or by posting a notice on our website), after which, your continued use of our products, services or website or your continued dealings with us shall be deemed to be your agreement to the modified terms.
If you do not agree to our continued use of your personal information due to the changes in our Privacy Policy, please contact us at hello@lifebalanceclinicalpsychology.com.au
Problems or Questions
If we become aware of any ongoing concerns or problems with our websites, we will take these issues seriously and work to address these concerns. If you have any further queries relating to our Privacy Policy, or you have a problem or complaint, please contact us.
For more information about privacy issues in Australia and protecting your privacy, visit the Australian Federal Privacy Commissioner’s website: www.oaic.gov.au
This Privacy Policy is a compliance document prescribed by law rather than a legal contract between two or more persons. However, certain contracts may incorporate all, or part, of this Privacy Policy into the terms of that contract. In such circumstances, Life Balance Clinical Psychology may incorporate the terms of this policy such that: (a) certain sections or paragraphs in this policy are incorporated into that contract, but in such a way that they do not give rise to contractual obligations on to Life Balance Clinical Psychology, but do create contractual obligations on to the other party of the contract; and (b) the consents provided in the policy become contractual terms provided by the other party to the contract.
